Refund Policy

Refunds are issued for verified manufacturing defects, transit damage that cannot be remedied by replacement, or non-delivery. Personalized pieces are otherwise final sale — see our Returns & Exchanges policy.

Refunds are processed through Stripe to the original payment method. Funds typically appear within five to ten business days, depending on your bank.

Write to care@marqed.co with your order number and, if applicable, photographs of the defect or damage. We will respond within one to two business days.